TERMS AND CONDITIONS
Payment & Security
All payments are processed securely through Stripe using either your Visa, MasterCard or American Express cards. Stripe meets and exceeds the most rigorous industry standards for security and automatically encrypts your payment information using the Secure Sockets Layer Protocol (SSL).
Domestic Orders UK
All orders are dispatched within 1-3 working days of purchase via Royal Mail or by other courier services. Packages usually take 2-5 days to arrive in non-seasonal times of the year. Due to the busy postal period in the run up to Christmas, please allow 1-2 weeks for delivery.
Unfortunately, Ink Bandit does not currently ship to international addresses through this website. To get updates for when we launch our international shipping options, please follow us on Twitter and Facebook or sign up to our Newsletter.
At Ink Bandit we try our best to deliver goods within the specified delivery time and in perfect condition. In the unlikely event that your purchase is not to your satisfaction, please email us via our email address within 24 hours of receiving the parcel, and return the item in its original packaging within 7 days. Items must be unused and in their original condition.
We won’t accept any returns that have not been notified within 24 hours or returned within the specified 7 days. Please keep proof of postage as we cannot take responsibility for goods lost or damaged in transit. Once we received and inspected the goods, we will refund you the cost of the item(s) into your account within 14 days. The cost of returning goods is the customer’s responsibility except for faulty or incorrectly shipped goods.